One partner for your whole technology stack.

Managed IT, cybersecurity, cloud, virtual CIO, web design, SEO and AI automation, run by one US-based team under one monthly engagement. From a single-user business to a multi-state firm.

Predictable monthly engagement

Strategic vCIO included

24/7 monitoring

What we do

Operate. Strategize. Build.

Three layers of one service model. The same team runs every layer, under one engagement, on one invoice.

01 · Operate

Keep the business running. Securely.

Monitoring, helpdesk, patching, backup, EDR and MDR, Microsoft 365, Azure and AWS. The daily work of modern IT, done quietly and on a flat monthly invoice.

02 · Strategize

Senior-level thinking. Fractional cost.

A roadmap, a budget, vendor management and compliance posture from someone who has run the function, before you need the full-time hire.

03 · Build

The systems your business grows on.

Fast websites, search visibility and automations that take real work off your team. Built by the same team that runs everything behind them.

One partner

Every layer. One team. One invoice.

Operate, strategize and build, run by the same people who answer when something breaks. A 12-month term, then month to month.

Free tool · no signup

A 30-day AI plan for your actual job.

Three answers in, a week-by-week plan out: what to automate first, which tools, and the prompts to run. Built on Claude.

Build your plan Pricing

Published starting prices.

Per user, per month. A 12-month term, then month-to-month with 30 days' notice. No multi-year contract, no surprise invoices.

See pricing

Northeast Ohio

Headquartered in Medina.

Cleveland, Akron and Canton get the same remote-first model, with vetted local dispatch for the rare job that needs hands on hardware.

Medina Cleveland Akron Canton

What you get on day one

24/7/365

Monitoring with US-based on-call

No offshore handoffs

Day 1

CrowdStrike, Defender, and Veeam deployed

Enterprise stack, SMB pricing

1:25

Max engineer-to-client ratio

Attention is the product

Mark Slyder — Founder

25+ years in IT — CTO at Portfolio and Divisional CIO at Protective, building successful transformational and critical technology integrations. Slyder Consulting Group is the operating principles I wished my prior employers had followed.

Who we serve

Built for the businesses that don't fit the standard MSP mold.

If any of these sound like you, we should talk.

1–10 users

Independent operators

Short-term rental hosts, solo professionals, and micro-businesses who need real security and reliability — without paying enterprise minimums or hiring an IT person.

10–150 users

Growing SMBs

Professional services, healthcare-adjacent practices, light manufacturing, and the businesses that outgrew their break/fix shop or their current MSP's tooling.

150+ users

Multi-state & regulated firms

Warranty administrators, claims operations, and multi-location firms with serious compliance exposure. We've built the security posture and tooling to support real volume.

How we engage

Predictable engagement. No surprise invoices.

Three principles shape every Slyder engagement, regardless of client size.

Flat monthly engagement

One predictable invoice. Scope is defined in writing before we start, so what shows up on the invoice matches what we agreed to deliver.

Quote in one conversation

One discovery call, one assessment, one quote. No back-and-forth, no "let me check with my team" theater. You know the cost before you agree to anything.

Earn the renewal

A 12-month term, then month-to-month with 30 days' notice. We earn your renewal through delivery — not by locking you into a multi-year contract.

How it works

From first call to fully managed in under 30 days.

Switching MSPs is supposed to be hard. We've made it boring.

Discovery Call

20 minutes. We learn your business, you learn how we work. No pressure.

Environment Assessment

Free audit of your current setup. You get the report whether you sign or not.

Onboarding (10–14 days)

We deploy tools, document your environment, and meet every user.

Ongoing Partnership

Quarterly reviews, monthly reports, daily monitoring. We earn the renewal.

Common questions

The questions every modern business asks.

We're a US-based, remote-first MSP supporting clients across North America and internationally. Our client base ranges from independent operators (AirBnB hosts, solo professionals) to multi-state warranty administrators and regulated service businesses. Remote-first by design means location doesn't constrain who we can support.

No. We support clients as small as single-user setups and as large as multi-state firms with hundreds of users. Per-user pricing means a 1-user business pays for 1 user. The service is identical.

Strategic technology leadership: roadmap planning, budget guidance, vendor management, compliance posture (HIPAA, PCI, SOC 2 readiness), security strategy, and board-level reporting. Included with Gold tier or available as a standalone monthly retainer.

For the rare task that genuinely requires hands on hardware, we coordinate dispatch through vetted local partners wherever you operate. The vast majority of MSP work — security, backups, monitoring, M365 administration, user support — is faster and better remote.

12 months, then month-to-month with 30 days' notice. No multi-year contract: after the first year, we earn your business every month.

Co-managed is one of our most common engagements. We handle after-hours, security, projects, and strategy. Your internal lead keeps the relationships and institutional knowledge. Everyone wins.

Compliance posture

Documented controls you can hand to your auditor.

Every engagement ships with controls aligned to the frameworks that apply to your industry. Annual policy review, evidence collection, and audit-ready reports — included, not extra.

SOC 2 Type II

Aligned

HIPAA Security Rule

Ready

PCI-DSS v4

Ready

CMMC Level 2

Compatible

NIST CSF

Mapped

State Privacy Laws

Tracked

Ready when you are

Let's talk for 20 minutes.

No sales pitch. No pressure. Just people talking to people — your challenges, your goals, your grand vision. We're loyal tech nerds who are allergic to transactional relationships, and we'd love to hear your story.